Even though email messaging and social media are now well-established as business communication tools, they augment rather than replace traditional routes such as telephony. As businesses expand, or their current PBX phone system reaches the end of its useful life, they will need to source a replacement, rather than dumping it altogether.
Traditional ISDN-based PBX systems are still available, but the higher line rental costs are pushing IT managers to consider broadband and ethernet-based VoIP solutions that provide better value for money. As they move forward, the choice of VoIP and SIP trunking also provides increased resilience and flexibility that will allow the system to change as they do.
IDSN vs SIP TRUNKS
Although major telecoms operators still provide ISDN links the simple truth is that for most businesses of any size this legacy technology is:
SIP trunking is the fast-emerging next generation technology that works over data connections such as standard broadband and ISDN vs SIP trunks ethernet, whilst ISDN requires a special line that costs considerably more.
If your business moves premises or you need to expand your telecoms capacity, new ISDN lines need to be installed at considerable cost. Using SIP trunking, you can add almost unlimited capacity in seconds without having the road dug up or incurring set up costs
Hosted or Onsite?
SIP trunking is both cheaper and more flexible than ISDN, making it the only sensible choice for your business. The hardest choice is actually whether to choose to maintain an IP-PBX onsite or opt for a cloud-hosted solution instead.
Managing and maintaining onsite IP-PBX is almost the same as managing an ISDN equivalent. in this scenario your IT or telecoms team may need to:
Commission new broadband connections to handle increasing call volumes and VoIP traffic. Obviously much of this work could be outsourced to an expert service provider to help reduce running costs somewhat. However, the drawbacks of an onsite extension PBX include:
Cloud Based Technology
For the ultimate in flexible telecoms, many businesses are now turning towards hosted cloud services. From the smallest SME to the largest enterprise, cloud solutions are increasing in popularity. This is because:
To find out more about which option is best for your business, speak with one of our experts.