• Voice, Data and IP
• Music on Hold
• Training
• ICAre
• Alcatel-Lucent
• Avaya
• Mitel
• Customer Zone

Nearly 80% of business calls are placed on hold either via the initial transfer, while you're on the call, or when a call is diverted to the "Hold", after being automatically attended.

 

ICA Music Only On Hold solutions are extremely beneficial for businesses needing their callers to feel connected and to be happy holding. Varying capacities of music are offered depending on your business' needs.

 

ICA Music On Hold solutions benefit businesses who want to 'talk' to their callers using the On Hold 'air time' to inform, educate and even entertain.

 

To find out more about our great service, and to hear our audio samples, please click here.