Fixed Line Solutions

As part of our commitment to providing the highest levels of customer care, ICA are pleased to introduce our network service offering - our tailor made call-billing platform enabling us to provide you with the lowest possible call charge rates to suit your business needs.

ICA invites you to a FREE, HONEST analysis of your current telephone bill. We will compare your current tariff and provide you with a highly detailed report. This will provide an honest representation to the extent to which your current arrangements do not suit the use made of your current tariff - thus enabling us to provide you with a no-obligation comparison as to the money your business could be saving using ICA.

Simply send a copy of your recent itemised bill to our email billing@ica.co.uk, our usual address or fax to 0845 0743213 and our call billing specialists will perform a full analysis, which will normally be ready in 5 working days

ICA are able to offer a range of business telecom services with the aim of reducing existing overheads and simplifying billing, by grouping together existing services onto one simple monthly bill.

• PSTN Lines
• ISDN2e Lines
• ISDN30e Lines
• I.P Trunks

ICA ICS

There is a wide variety of Inbound Call Solutions available using Geographic PSTN Numbers such as 0207, 0161 etc or Non Geographic Numbers (NGNs) such as 0800, 0845 etc. Originally, an NGN could only be pointed to a standard PSTN telephone number; someone called it and they were connected to a person waiting to receive the call at a single location.

ICA F2E - fax to email

ICA F2E is a fax to email service that enables you to receive faxes directly to your desktop, mobile laptop or blackberry device. Faxes are converted whilst in our network to pdf format, and emailed directly to the predetermined email address registered to the 0800, 0845 or 0870 number you have selected as your fax number. At present this service is only able to receive faxes sent from within the UK.

• Select from 0800, 0845 and 0870 numbers
• Personalised Faxes direct to desktop
• Improved confidentiality and Improved Filing
• Reduced paper and consumables cost
• Improved Accessibility
• Save on line rentals and hardware purchase costs

ICA ADSL MAX

ICA offers a range of Broadband (ADSL) solutions but the most commonly used service is called ADSL MAX. This product automatically enables the user to have the maximum speed available to his particular location. This depends on how close the user is to their BT local exchange. The maximum speed is currently 8Mbs.

Leased Lines

Leased Lines are dedicated interconnections between your sites and the carrier’s network, providing the highest level of security and service availability.

Leased lines are ideal for businesses that need dedicated, uninterrupted communications, 24hours per day and for those that wish to build their own communications network. They can support applications and services such as video conferencing; live broadcasting; the ability to link Main frame computers; intranet applications and bulk data communications solutions such as EPOS and stock control.

Key features:

• Dedicated connection
• Fixed Annual Cost
• Supports Multiple Applications

ICA VOIP

Feature plus is an easy to use Voice over Internet Protocol (VoIP) telephony service enabling the user to make voice calls over a broadband connection. It offers reduced call costs and via an online web portal, access to numerous advanced calling features which can improve productivity and image.

It offers the smaller SME high level PBX functionality with much reduced capital expenditure. All of the typical PBX intelligence is accessed through a web portal. This is far easier than having to learn how to program a phone system through a numeric keypad.

ICA RECORD - call record

ICA RECORD is a call recording solution specifically designed for businesses. It is a network based platform, where both inbound (via a Non-Geographic Number i.e. 0845, 0800, 0870) and outbound calls can be recorded without any onsite hardware. This makes it a very cost effective solution for the average business.